A medium-sized employer, owner of a franchise, met Keystone Case Management at a conference. Though the employer had never had a workplace injury, they wanted to take a proactive stance and engaged Keystone to set up their paperwork and panels, assuming that they wouldn’t need this info for a long time. Two months later, they had their first claim. An employee was lifting a heavy item and sustained a back injury. It was the kind of injury that could happen to anyone, at any time. This employer was relieved to have Keystone Case Management’s full program at their fingertips, from 24/7 triage, to the appropriate initial treater and paperwork, to a nurse to investigate and manage the claim. Keystone Case Management is so pleased to have another happy client!